Politique de confidentialité
Dernière mise à jour : 20 octobre 2026
Qui sommes-nous
Rosalina Boutique (rosalinaboutique.com) est une boutique en ligne de soins coréens et japonais, exploitée au Québec.
Les renseignements que nous recueillons
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Ce que vous nous donnez : nom, courriel, adresse de livraison, téléphone (facultatif) et messages envoyés au service client.
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Vos achats : produits commandés, montants et historique de commandes. Nous ne voyons jamais votre numéro de carte complet : les paiements sont traités par Shopify Payments, Shop Pay, PayPal, Apple Pay ou Google Pay.
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Votre navigation : pages visitées, appareil et témoins (cookies), selon les choix faits dans la bannière de témoins.
Pourquoi nous les utilisons
Pour traiter et livrer vos commandes, répondre à vos questions, gérer les retours, prévenir la fraude, améliorer le site et, seulement si vous y consentez, vous envoyer nos offres par courriel.
Avec qui nous les partageons
Uniquement avec les fournisseurs nécessaires au fonctionnement de la boutique : Shopify (hébergement et paiement), les transporteurs, notre outil d’avis clients, ainsi que Google, Meta et TikTok pour la mesure publicitaire si vous acceptez ces témoins. Ces fournisseurs peuvent conserver des données à l’extérieur du Québec, notamment aux États-Unis. Nous ne vendons jamais vos renseignements personnels.
Conservation et sécurité
Nous conservons vos renseignements le temps nécessaire à ces fins et aux obligations légales (par exemple fiscales), puis nous les supprimons. Le site est sécurisé (HTTPS) et l’accès aux données est limité.
Vos droits
Vous pouvez en tout temps demander d’accéder à vos renseignements, de les corriger ou de les supprimer, retirer votre consentement ou vous désabonner de nos courriels (lien au bas de chaque courriel). Vous pouvez aussi porter plainte auprès de la Commission d’accès à l’information du Québec.
Responsable de la protection des renseignements personnels
Rosalina Boutique : info@rosalinaboutique.com. Nous répondons dans un délai de 30 jours.
Modifications
Nous pouvons mettre à jour cette politique. La date en haut de la page indique la dernière version.
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